On July 8th, a member of our team had the opportunity to experience the reality of an airport visit during the COVID-19 pandemic at the Montréal-Trudeau International Airport (YUL). This guided tour, organized by Skyteam partner airlines Delta, KLM and Air France,...
COVID-19
COVID-19 Restriction Map
The Well-Being of Business Travellers in a Post-Pandemic World
When the COVID-19 pandemic comes to an end, our world will certainly have changed. Hopefully, it will mostly change for the better. For many, this crisis is seen as a perfect opportunity to restart on more solid foundations. When it comes to business travel, ensuring...
Customer Service in Pandemic Times: Interview with a Special Travel Agent
This week, we had the opportunity to interview a travel professional to learn more about their new reality in the context of COVID-19. This person prefers to remain anonymous, so we will refer to them in this article as our "special agent". For them, the pandemic has...
The Hospitality Industry in Pandemic Times : Interview With Vito Curalli
This week brings us the great Vito Curalli, Executive Director of International Sales with Hilton Hotels. We talk about the impact of the pandemic on the hospitality industry as well as the new guests’ experience onsite among others. An insightful discussion proposed...