Your window into the world of business travel
Airlines’ Initiatives in Response to COVID-19
The COVID-19 pandemic has had a disastrous impact on airlines all around the world. Experts predict that its impact on the aviation industry will be felt for several years to come. To survive this crisis, these companies have had to make drastic changes. While some...
Engineering a Better Tomorrow Together: Interview With Maurita Baker
Stricken hard, the global travel industry has been affected by the current pandemic in ways no one could have predicted. For Encore Travel, our suppliers and business partners are critical allies that play an important role in our ability to provide an exceptional...
The Airport Experience During the COVID-19 Pandemic
On July 8th, a member of our team had the opportunity to experience the reality of an airport visit during the COVID-19 pandemic at the Montréal-Trudeau International Airport (YUL). This guided tour, organized by Skyteam partner airlines Delta, KLM and Air France,...
The Well-Being of Business Travellers in a Post-Pandemic World
When the COVID-19 pandemic comes to an end, our world will certainly have changed. Hopefully, it will mostly change for the better. For many, this crisis is seen as a perfect opportunity to restart on more solid foundations. When it comes to business travel, ensuring...
Customer Service in Pandemic Times: Interview with a Special Travel Agent
This week, we had the opportunity to interview a travel professional to learn more about their new reality in the context of COVID-19. This person prefers to remain anonymous, so we will refer to them in this article as our "special agent". For them, the pandemic has...
The Hospitality Industry in Pandemic Times : Interview With Vito Curalli
This week brings us the great Vito Curalli, Executive Director of International Sales with Hilton Hotels. We talk about the impact of the pandemic on the hospitality industry as well as the new guests’ experience onsite among others. An insightful discussion proposed...
COVID-19: How to Prepare for a Hotel Stay
Download our checklist so you can check the measures in this article during your search! It is now clear that we need to readjust ourselves to live as best as possible with COVID-19, as this pandemic has become a notable page in history. The ways in which the...
Travelling After the Pandemic: Interview With a Frequent Traveller
As the economy slowly re-opens, we may be a few months away from an easing of travel restrictions. While most businesses will likely continue to favor videoconferencing as a safer alternative to travel, some companies’ operations are global in nature – for them...
The Benefits of Working With a TMC
The Basics Sending people out into the world is pretty complicated. You need to make travel arrangements, keep travellers safe, and reconcile all the expenses, all the while keeping spending down as much as possible. And that’s simplifying quite a bit. Travel...
COVID-19: Encore, Still Going Strong
Hi Everyone, We hope that your families and yourselves are staying safe and healthy in this time of turmoil. Leaning on our values of Trustworthiness, Innovation and Perseverance, our services are uninterrupted. The support we provide is essential and my team is proud...
